7u7i Privacy Policy

1.Introduction

7u7i operates the online casino and sports betting platform accessible at 7u7i.pro. This Privacy Policy sets out how 7u7i collects, uses, stores, shares, and protects personal data relating to users of the platform, including registered account holders and visitors. This policy applies to all data processing activities carried out by 7u7i in connection with the platform.

7u7i is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only the data necessary to deliver our services, fulfil legal obligations, and maintain the security and integrity of the platform.

2.Data We Collect

7u7i collects the following categories of personal data from users of the platform:

• Registration data: Full name, date of birth, mobile number, and email address provided when creating a 7u7i account.
• Identity verification data: National identification documents, selfies, or other KYC materials submitted to verify your identity in accordance with our anti-money-laundering obligations.
• Financial data: Payment method details, transaction history, deposit and withdrawal records. Full card or mobile banking credentials are never stored by 7u7i — payment transactions are processed by certified third-party payment processors.
• Usage data: Game history, betting activity, session durations, pages visited, device type, browser version, and IP address generated through your use of the platform.
• Communications data: Records of your correspondence with 7u7i's support team, including chat transcripts, emails, and any feedback or complaints submitted through the platform.

3.How We Use Your Data

7u7i uses personal data only for clearly defined purposes directly related to the operation of the platform and fulfilment of our legal obligations. Specifically, your data is used to:

• Account management: Create, maintain, and administer your 7u7i account, including processing deposits, withdrawals, and bonus allocations.
• Identity and age verification: Verify that you meet the minimum age requirement of 21 years and confirm your identity in compliance with KYC and anti-money-laundering obligations.
• Platform security: Detect, investigate, and prevent fraud, cheating, multi-accounting, and other prohibited conduct that threatens the integrity of the 7u7i platform.
• Customer support: Respond to your queries, resolve disputes, and provide assistance with account, payment, and gaming issues.

4.Legal Basis for Processing

7u7i processes personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and 7u7i, specifically to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing is necessary to comply with applicable laws including anti-money-laundering regulations and age verification requirements imposed on operators in Bangladesh.
• Legitimate interests: Processing is in the legitimate interests of 7u7i to maintain platform security, prevent fraud, and improve the quality of services offered to Bangladesh players, provided those interests are not overridden by your data protection rights.
• Consent: Where 7u7i sends you marketing or promotional communications, this is done on the basis of your explicit consent. You may withdraw this consent at any time by updating your preferences in your account settings or by contacting support.

5.Data Sharing and Disclosure

7u7i does not sell, rent, or trade your personal data. We may share personal data with the following categories of recipients only where necessary and proportionate:

• Payment processors including bKash, Nagad, Rocket, Upay, and bank transfer partners, solely to process your deposits and withdrawals and verify transaction legitimacy.
• Identity verification service providers engaged to conduct KYC checks on new and existing account holders, in compliance with our obligations to prevent underage gambling and financial crime.
• Game technology providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, who may receive anonymised or pseudonymised session data to power their games and comply with their own licensing requirements.
• Fraud prevention and security services contracted to help 7u7i identify suspicious activity, detect multi-accounting, and protect the platform against abuse.
• Regulatory or law enforcement authorities where disclosure is required by law, court order, or where 7u7i believes in good faith that disclosure is necessary to protect the rights and safety of users or the public.

All third parties with whom 7u7i shares personal data are contractually required to handle that data securely and to use it only for the specific purpose for which it was disclosed. 7u7i does not permit third parties to use your data for their own marketing purposes.

6.Data Retention

7u7i retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data is retained for the lifetime of your 7u7i account and for a period of 5 years following account closure, to satisfy anti-money-laundering record-keeping requirements.
• Transaction records including deposit and withdrawal history are retained for a minimum of 5 years following the date of the transaction.
• Customer support communications are retained for 2 years following the closure of the relevant support ticket or inquiry.
• Marketing consent records are retained for as long as you remain opted in to marketing communications, and for 1 year after you withdraw consent, to demonstrate compliance.

At the end of any applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any identifiable individual.

7.Data Security

7u7i implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL encryption: All data transmitted between your device and the 7u7i platform is encrypted in transit using SSL technology, protecting it from interception.
• Access controls: Personal data is accessible only to 7u7i staff and authorised third parties who have a legitimate need to access it in order to fulfil the purposes described in this policy.
• Secure storage: Personal data at rest is stored on secured servers with appropriate physical and logical protections in place. Payment credentials are never stored on 7u7i servers.
• Incident response: In the event of a data breach that is likely to result in a risk to the rights or freedoms of affected users, 7u7i will take prompt remedial action and notify affected users as soon as reasonably practicable.

8.Cookies and Tracking Technologies

7u7i uses cookies and similar tracking technologies to improve the functionality, performance, and personalisation of the platform. A cookie is a small text file placed on your device when you visit a website. 7u7i uses the following categories of cookies:

• Essential cookies that are strictly necessary to operate the platform, enable account login, and maintain session security. These cookies cannot be disabled without impairing core platform functionality.
• Performance and analytics cookies that collect anonymised information about how users interact with the platform, helping 7u7i identify areas for improvement and optimise the player experience.
• Preference cookies that remember your platform settings and personalisation choices, such as your selected language, to provide a more consistent experience on return visits.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the 7u7i platform. Continued use of the platform after being informed of our cookie use constitutes acceptance of cookies as described in this policy.

9.Your Rights

As a user of the 7u7i platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact 7u7i's support team using the details at the end of this policy. 7u7i will respond to all valid requests within a reasonable period and without charge in standard cases.

Right of access: request a copy of the personal data 7u7i holds about you. Right to rectification: request correction of inaccurate or incomplete personal data. Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Right to restrict processing: request that 7u7i limits how it uses your data in certain circumstances. Right to object: object to processing carried out on the basis of legitimate interests. Right to withdraw consent: withdraw marketing consent at any time without affecting the lawfulness of prior processing.

10.Children and Minors

The 7u7i platform is strictly for adults aged 21 and above. 7u7i does not knowingly collect or process personal data from anyone under the age of 21. If 7u7i becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account closed. If you believe a minor has registered on 7u7i, please contact [email protected] immediately so that the account can be reviewed and closed without delay.

• Access: Request a copy of all personal data 7u7i holds about you.
• Rectification: Ask us to correct any inaccurate or incomplete personal data we hold about you.
• Erasure: Request deletion of your personal data where it is no longer necessary for us to retain it, subject to legal retention obligations.
• Restrict processing: Request that we limit our use of your data in certain circumstances, for example while a rectification request is being assessed.
• Withdraw consent: Opt out of marketing communications at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, contact 7u7i's support team at [email protected] with your registered mobile number and a clear description of your request. 7u7i will acknowledge your request within 3 business days and complete it within a reasonable period, typically no longer than 30 days from receipt.

11.Changes to This Policy

7u7i may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of the platform. When we make a material change to this policy, we will update the effective date shown at the top of the page and, where appropriate, notify registered users via their registered mobile number or email address.

Your continued use of the 7u7i platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how 7u7i protects your personal information.

12.Third-Party Links

The 7u7i platform may contain references to third-party services such as game providers and payment processors. These third parties operate their own privacy policies, and 7u7i is not responsible for the data practices of any third party. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 7u7i.

7u7i does not embed social media tracking pixels or third-party advertising networks on the platform. Any analytics tools used by 7u7i are configured to anonymise user data before processing and are not permitted to share that data with external parties for advertising purposes.

13.Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way 7u7i handles your personal data, please contact the 7u7i data support team. All privacy-related queries are handled in English and are typically responded to within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email (plain text only — do not click, copy manually): [email protected]